Terms & conditions

01Agreeing to these terms

These terms are an agreement between you and Reckonsys Tech Labs Private Limited (“CutKarma”, “we”, “us”). By creating an account or using CutKarma, you agree to them and to our Privacy policy. If you use CutKarma for an organisation, you confirm you’re allowed to accept these terms for it.

02Your account

• You must be at least 12 to use CutKarma.
• Give accurate details when you sign up, and keep your password private.
• You’re responsible for what happens on your account. Tell us straight away if you think someone else has accessed it.

03What CutKarma does

CutKarma is an AI video editor. It analyses the footage you bring in, cuts it to your direction, and lets you review and correct the result, grade it, dub or caption it, and render it.

We’re improving CutKarma all the time, so features may change. We’ll try to give you notice before we remove anything significant from a paid plan.

04Your content

You give us permission to host, copy, process, analyse, transform and display your content only as needed to run CutKarma for you. That includes sending it to the AI and processing providers described in our Privacy policy. This permission ends when your content is deleted, apart from copies we must keep for legal reasons.

You’re responsible for your content. You confirm that you own it or have permission to use it, and that it doesn’t break the law or anyone’s rights, including the copyright, privacy and publicity rights of people who appear in it.

When you add a link from YouTube, Vimeo or another site, you confirm that you’re allowed to download and edit that video, and that doing so follows that site’s terms.

05AI output

CutKarma uses AI to choose moments, explain its choices, translate, dub, caption and suggest grades. AI output can be inaccurate, incomplete or unsuitable for your purpose. Review every cut, dub and caption before you publish or rely on it. You’re responsible for what you publish.

Similar footage and directions can lead to similar results for different people, so outputs aren’t guaranteed to be unique.

06Acceptable use

When you use CutKarma, don’t:

• upload content you don’t have the rights to, or content that’s illegal, sexually exploits minors, promotes violence, or harasses or threatens anyone
• use AI dubbing or captions to impersonate someone, or to mislead people about what someone said
• try to break, overload or reverse engineer CutKarma, or get around its security or plan limits
• access CutKarma by automated means, except through features we provide
• resell CutKarma or share access to your account without our permission

We may remove content, or suspend or close accounts, that break these rules.

07Plans and payment

Paid plans are billed in advance through Razorpay, on the cycle shown when you subscribe. Prices are on our pricing page, and taxes are shown at checkout.

• Renewal. Subscriptions renew automatically until you cancel.
• Cancelling. Cancel any time from Manage subscription in your account. Some plans are managed by our team; to cancel one of those, contact us. You keep access until the end of the period you’ve paid for.
• Failed payments. If a payment fails, your subscription becomes past due and we may limit paid features until it’s settled.
• Price changes. If the price of your plan changes, we’ll tell you before it applies to your next renewal.
• Refunds. Payments aren’t refundable, including for part of a billing period, except where the law requires a refund.

08Plan limits

Each plan includes usage limits, which are listed on the pricing page. When you reach a limit, you can wait for it to reset or change your plan.

09Storage and expiry

Projects expire after a set period, described in our Privacy policy. After that they can’t be edited or rendered. Download any renders you want to keep. CutKarma isn’t a backup service, so keep your own copies of your original footage.

10Ending your account

You can stop using CutKarma at any time and ask us to delete your account. We may suspend or close your account if you break these terms, don’t pay, or if the law requires it. Where it’s reasonable, we’ll tell you first and give you a chance to download your content.

The sections on your content, AI output, liability and governing law continue to apply after your account ends.

11Our responsibility to you

CutKarma is provided “as is” and “as available”. We work hard to keep it running and accurate, but we can’t promise it will always be available, error-free, or right for your purpose.

To the extent the law allows, CutKarma isn’t liable for indirect or consequential losses, lost profits or lost data, and our total liability to you is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be limited.

If someone makes a claim against us because of your content or your breach of these terms, you agree to cover our reasonable costs of dealing with it.

12Changes to these terms

When we change these terms, we’ll update the effective date at the top. If a change is significant, we’ll tell you by email or in the app before it takes effect. If you keep using CutKarma after that, the new terms apply.

13Governing law

These terms are governed by the laws of India, and disputes will be handled by the courts of Bengaluru, Karnataka.

14Contact us

For questions about these terms:

For custom plans and teams, write to support@cutkarma.com.